Right of withdrawal

Version 1.0 · Last updated: 1 October 2026

For consumers only: people who contract with us mainly for purposes outside their
trade, business or profession.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving
any reason.

The withdrawal period will expire after fourteen days from the day of the conclusion
of the contract.

To exercise the right of withdrawal, you must inform us
(Joaquín Martínez Herrera (CEO), trading as Brova Digital Group, Kleine Fleischergasse 8, 04109 Leipzig, Germany, email: contact@brova.cloud, WhatsApp: +44 7883 256391) of your decision to withdraw from this contract by an unequivocal statement
(e.g. a letter sent by post or an email). You may use the attached model withdrawal
form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication
concerning your exercise of the right of withdrawal before the withdrawal period has
expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received
from you, without undue delay and in any event not later than fourteen days from the
day on which we are informed about your decision to withdraw from this contract. We
will carry out such reimbursement using the same means of payment as you used for the
initial transaction, unless you have expressly agreed otherwise; in any event, you
will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period,
you shall pay us an amount which is in proportion to what has been provided until you
have communicated us your withdrawal from this contract, in comparison with the full
coverage of the contract.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

— To Joaquín Martínez Herrera (CEO), trading as Brova Digital Group, Kleine Fleischergasse 8, 04109 Leipzig, Germany, contact@brova.cloud:

— I/We () hereby give notice that I/We () withdraw from my/our () contract for the
provision of the following service ():

— Ordered on () / received on ():

— Name of consumer(s):

— Address of consumer(s):

— Signature of consumer(s) (only if this form is notified on paper):

— Date:

(*) Delete as appropriate.